Privacy notice
Plain-language details about how we use information you share with us.
What we collect
When you submit a tour request or contact support, you may provide information such as your name, email, phone number, preferred dates, group size, and any notes about accessibility or dietary requirements.
How we use it
- To respond to your request and confirm availability.
- To coordinate practical details relevant to your experience.
- To support you if we need clarification before your date.
Keeping it secure
We take reasonable steps to protect the information you share and limit access to what support teams need to perform their job.
Sharing information
We only share information when necessary to fulfill your request—such as confirming the experience details with the relevant service partners—so your booking can be arranged.
Your choices
- You can request updates or changes to your booking details.
- You can opt out of non-essential email updates where applicable.
- If you want to ask about your information, contact support using the Support page.
Contact for privacy questions
For questions about data use, reach out through Support and mention “Privacy” in your message.
Important note
This notice is designed to be helpful and easy to understand. If you need a formal copy or have a specific question about a request you submitted, our support team will assist.